Privacy Policy

Your privacy,by design.

We don't sell your data. We don't run ad trackers. Here's exactly what we do.

Effective date: 2026-05-09  ·  Trove Deck Solution, Malaysia

01What We Collect

Website (trovedeck.com): Standard server logs - IP address, user-agent string, and timestamp - for security and abuse detection only. No third-party analytics scripts or ad-tracking pixels.

Contact form: Name, email address, and message. Used solely to respond to your inquiry - not for marketing.

Custom development engagements: Project requirements, communication records, and any code or data you provide to fulfil the delivery. Governed by the terms of your engagement contract.

02What We Do Not Do

  • Sell, rent, or broker your personal data to any third party.
  • Run ad tracking, retargeting, or third-party analytics on trovedeck.com.
  • Perform cross-site profiling or build behavioral advertising profiles.
  • Use your strategy logic, business data, or code for our own marketing.
  • Disclose your private code, configurations, or business intelligence without your explicit authorization.

03Security Practices

Infrastructure:

  • Least-privilege access control across all services
  • Layered key management and environment isolation
  • Default minimum-visibility policy for sensitive data
  • Nightly encrypted backups with rolling retention

Confidentiality: All client data, strategy logic, and proprietary configurations shared during engagements are treated as confidential under the engagement contract.

04Purpose of Data Use

  • To respond to contact-form inquiries
  • To fulfil custom development engagements
  • To improve security posture and system stability
  • To fulfil contractual, legal, and risk-control obligations where applicable

05Data Retention and Deletion

  • Website server logs: Retained 30 days for security, then rotated.
  • Contact-form submissions: Retained until your inquiry is resolved, plus a reasonable follow-up window.
  • Custom development data: Retained per the terms of your engagement contract.

06Your Rights

You may request access, export, correction, or deletion of your personal data at any time.

07Third-Party Services

  • Cloudflare - DNS and CDN for some subdomains. May log IP addresses at the edge per Cloudflare's Privacy Policy.

We do not use Google Analytics, Facebook Pixel, or any advertising network on trovedeck.com.

08Updates and Contact

Material changes will be communicated with reasonable notice. The latest version is always at trovedeck.com/privacy.

Effective date: 2026-05-09

09Chinese Summary

Trove Deck Solution does not sell personal data, run ad trackers, or use your information for advertising. Website logs are used for security, contact-form data is used only to respond to inquiries, and client project data is governed by the engagement contract. For data access or deletion, contact [email protected].

10TroveDial App Privacy

TroveDial is a separate Trove Deck product (internet radio & podcast streaming for Android). Its full privacy policy - covering account data, streaming behavior, Google Play purchases, and data retention - lives at its own dedicated page.

TroveDial Privacy Policy